Expect a call from our Leasing Manager within 1-2 business days.

For vacant properties or those in the process of a tenant move-out, the Leasing Manager will contact you and discuss specifics, collect keys, and address any other necessary items. After a property visit, you’ll receive a report of items that need attention in preparation for new tenants.

If your property has a tenant currently living in it, our Property Management Executive will contact you to review details, collect keys, gather tenant information, and process security deposits. Once everything is in order and finished, we’ll schedule an initial walkthrough with the tenant and provide you with a copy of the report.

Within 30 days of signing, or before we list your property on the market, we require proof of insurance. The insurance should include dwelling and liability coverage with a minimum of $500,000, and Good Life Property Management must be listed as an Additional Insured.

Please note that listing Good Life as an Additional Interest doesn’t meet our requirements because it doesn’t provide us with any added coverage. We recommend that you contact your insurance agent or broker to inform them that the property will no longer be your primary residence and will be used as a rental instead. In most cases, a new policy will be needed. Your agent or broker can also help you with our Additional Insured requirement.

Here’s a sample message you can send to your insurance agent:

“We have hired a new property manager to oversee our rental property. We need to make sure we have $500,000 in liability coverage and that our property manager is listed as an Additional Insured (for liability coverage). Please update our policy accordingly. Here’s their contact information:

Good Life Property Management, Inc.”

If you’re having any trouble finding insurance, please let us know. We have many trusted insurance brokers we can recommend to you.

Previous occupants should fill out the USPS change of Address form, which can be found at https://www.usps.com/manage/forward.htm. A change of address can prevent package and mail delivery to the previous address. Also, remember to update your address on other accounts like Amazon.

No, we cannot collect or forward mail or packages after the new tenant has moved in. Previous occupants must manage their own mail forwarding prior to moving out. Instructions for mail forwarding can be found on the USPS website.

No, do not deactivate utilities or trash services during property vacancy. We need all utilities to remain active during property maintenance and marketing. If tenant(s) moved out, please contact the utility, water, and trash provider to ensure continuity of service under your name during the property’s vacancy period.

New tenants are responsible for and are directed to transfer utilities starting from the date of their lease commencement. Please provide us with any necessary information, such as contact numbers of your utility providers, so we can swiftly provide that to the tenant to ensure uninterrupted services during the transition.

Once we identify qualified tenant(s), we sign the lease on your behalf. A copy of the fully executed lease will be shared with you through your online owner portal. Please retain this copy for your own records.

Yes. Once the property is leased, the property will be rekeyed by our locksmith using our key inventory. For safety concerns, we rekey the property between each occupancy.

We handle the rekeying process to ensure safety and security during occupancy transitions. Additionally, our rekeying process helps us maintain control over key inventory, which adds an extra layer of protection for both owners and tenants.